Chatbot with
Artificial Intelligence
Automated and personalized assistance
Send effective communications on a large scale with our mass campaigns. Ideal for promotions, service updates, or events, ensuring high engagement and brand visibility.
Flow Builder
Customizable Conversation Flows
Design unique user experiences that guide customers through processes and decisions effectively.
CRM
Customer Relationship Management
Customer Relationship Management Simplified
Optimize your customer relationships using our comprehensive CRM. Manage customer information, interaction history, and preferences, facilitating effective follow-up and improving service personalization.
Omnichannel connection
Multi-channel Communication
Deliver a consistent customer experience across all channels. Our omni-channel connection ensures that communication is smooth, consistent and efficient, regardless of the channel used.
Massive campaigns
Broad Reach
and effective communication
Send effective communications on a large scale with our mass campaigns. Ideal for promotions, service updates, or events, ensuring high engagement and brand visibility.
API for developers
Flexibility for product development
Enable developers to expand and customize SHIMLI's capabilities. Our developer API offers flexibility and adaptability for specific business needs.
Surveys and Forms
Instant customer feedback
Design customized forms to collect key customer information. Use them for surveys, registrations, or feedback collection, improving interaction and understanding of customer needs.
Integrations
Connection with external tools
Connect SHIMLI with other tools and platforms for an omnichannel experience.
Our integrations enable efficient data synchronization and unified customer communication management.
Statistics
Analysis for informed decisions
Analyze performance with our statistical tools. Measure the impact of your strategies, better understand your audience and make data-driven decisions.
Live Chat Web
Direct interaction on your website
Interact with your website visitors in real time. Our live chat improves customer support and increases the chances of conversion.
Product Catalog
Display products and services
in an attractive way.
Present your offer in an attractive way with our product catalog. Make it easier for customers to view and select products, enhancing the shopping experience.
Voice Conversations with AI
Personalized call contact
Offer a personal touch with the option to make direct AI calls from the Flow Builder. This feature enhances the connection with the customer and is ideal for complex or customized inquiries.
Sending SMS
Effective communication
via SMS
Reach your customers directly on their cell phones with SMS messages. This tool is ideal for important notifications, reminders and direct promotions.
App for Agents
Mobile Tool
for support teams
Give your team a powerful mobile tool to manage interactions anytime, anywhere. Our agent app makes it easy to handle inquiries and improve productivity.
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