Tourism is rapidly evolving thanks to technology. The integration of artificial intelligence (AI)-based chatbots with a CRM is revolutionizing the way we interact with customers in the travel industry.
This combination offers more efficient communication, personalization and better data management, leading to enhanced customer experiences and more efficient operations.
They can access real-time information on hotel and flight availability and recommend options to customers based on their preferences.
Interact with customers after their trips, collecting feedback and suggesting future destinations, thus fostering loyalty.
Send notifications of flights, weather conditions, hotel activities or check-in and check-out reminders.