Tourism is rapidly evolving thanks to technology. The integration of artificial intelligence (AI)-based chatbots with a CRM is revolutionizing the way we interact with customers in the travel industry.
This combination offers more efficient communication, personalization and better data management, leading to enhanced customer experiences and more efficient operations.
Shimli has proven to be effective in managing hotel room bookings, airline ticket sales and event ticket sales, facilitating a faster and more accurate booking process.
Our chatbots handle high volumes of queries effortlessly, resulting in increased customer satisfaction and operational efficiency.
Our Artificial Intelligence technology can be trained to create personalized itineraries, taking into account customer preferences, budgets and available time. This translates into more personalized and relevant travel recommendations, improving the overall travel experience.
Provides 24-hour customer support, helping with everything from general inquiries to resolving specific travel issues.
Studies show that a growing number of travelers, nearly 37%, prefer to consult a virtual assistant to compare travel options and make plans.
They can access real-time information on hotel and flight availability and recommend options to customers based on their preferences.
Interact with customers after their trips, collecting feedback and suggesting future destinations, thus fostering loyalty.
Send notifications of flights, weather conditions, hotel activities or check-in and check-out reminders.
Sign up now to start enjoying a more efficient customer service experience!
