WhatsApp fees are not included in the Shimli subscription, however, you will be able to top up your WhatsApp credit on our platform. If you exceed 1,000 monthly WhatsApp service conversations, Meta will deduct your WhatsApp credit from the additional conversations that month.

You will need to pay a monthly fee and a WhatsApp messaging fee which is charged per conversation.

WhatsApp implements a cost for the use of its API as a measure to maintain the quality and efficiency of its service for businesses. This approach is similar to the costs associated with sending SMS messages and ensures that businesses can effectively leverage the platform to communicate with their users.

Instead of charging for each message like SMS, WhatsApp bills for each 24-hour conversation window. This starts with the first message, whether sent by the business or the customer, allowing unlimited exchanges at no additional cost during that period.

If a new message is sent after 24 hours and a second, a new window is opened and charged, starting another 24-hour cycle.

Yes, you can use an existing WhatsApp number. However, before you begin, you must first delete the WhatsApp account linked to that number.

During your 14-day free trial, you can test all of Shimli's features and discover how you can improve your customer service and accelerate your sales. You do not need to provide your credit card details to access the free trial.

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