Shimli combines CRM, mass campaigns, Ecommerce, smart flows and AI-enabled agents to help you scale without hiring more staff.
No. In Shimli you do not pay for each message you receive or for each conversation initiated by the client. META or Whatsapp only charges per Template or conversation initiated by the company, but we do not limit the number of chats you can attend.
No. Responses sent by a human agent or pre-fabricated automated responses are not charged, only the use of AI (FusionAI) and mass mailings by WhatsApp API generate additional costs per use.
A conversation initiated is when your business first writes to the customer (by campaign or proactive message). A received message is when a customer contacts you. In Shimli, received messages are free of charge and do not limit your operation.
You need a valid phone number (that receives SMS or calls), a Facebook or Instagram account, depending on the channels you want to activate.You must also have a legally registered company with a website. If you don't have everything yet, you can start with WhatsApp QR or Webchat from the Starter Plan.
Yes, the use of FusionAI is charged by consumption (queries processed), and you can monitor and control your spending from your dashboard.
It's our artificial intelligence technology that makes your automation workflows intelligent. FusionAI understands user intent, responds, decides and executes tasks without human intervention.
